In December
2002 the Ministry of Social Development launched a Foodbank Strategy.
The Strategy had two strands:
Firstly,
it aimed to improve Work and Income practice to ensure all clients got
their full and correct benefit entitlement. Specifically a consistent
process would be adopted for all clients presenting for emergency food
assistance.
Secondly,
the strategy sought to improve relationships between Work and Income
and Foodbanks through Regional Commissioners meeting regularly with
Foodbanks in their regions.
The following
documents were developed in support of the strategy and remain a useful
resource.
Information
About Hardship Assistance For People in Need
including Special Needs Grant, Special Benefit, Advance Payments for
Benefits, and Recoverable Assistance Payments for non-beneficiaries.
Minimum
Standards for Emergency Food Assistance outlining how Work and
Income staff should respond to requests for emergency food assistance.
Emergency
Food Assistance Model flow chart showing how Work and Income
staff are expected to respond to applications for emergency food assistance.
Work
and Income’s Standard Decline Letter for a Special Needs
Grant that should be used by Work and Income in every instance that
an SNG is declined.